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Customer Success Stories

Basheer & Edgemoore

Challenge
  • Reduce time and paperwork for processing bid and purchase activities (Over 48 vendors per lot and 1000 selectable options)
  • Manage selections, bidding and purchasing, as well as change orders and scheduling in a system with information that is always accuate and up to date
Solution
  • BTBuilder for enterprise construction management and trade partner collaboration
Results
  • Reduced administrative costs by one third
  • Reduced pre-construction cycle by 45 days, protecting project margins
  • Created a competitive environment for subs while minimizing costs

Hauser Homes

Challenge
  • Connect the enterprise with a construction management system that provides better management of costs, option sales and most importantly consistent margins
Solution
  • BTBuilder for enterprise construction management and trade partner collaboration
Results
  • Reduced pre-construction time by 50%
  • Increased production capacity from 70 to 180 homes per year without increasing staff

Kimball Hill Homes

Challenge
  • Capture leads with demographic information from multiple, regionally distributed lead sources
  • Track and report on lead conversion, cost/lead, and close rates
  • Keep national customer and lot data in centralized system
  • Track construction defect information, warranty claim turnaround time and customer satisfaction while providing outstanding service
Solution
  • BTSales for lead and prospect management
  • BTService for customer service management
Results
  • Increase in web leads by 230%
  • Lead-to-close increase by a factor of 8

Lacrosse Homes

Challenge
  • Increase building efficiency with a constuction management solution that provides great control with distributed workflows
Solution
  • BTBuilder for enterprise construction management
Results
  • Reduced pre-construction cycle time from 153 to 87 days
  • Reduced construction time by 25%
  • Increased gross margin per house by 2.6%
  • Increased gross sales per employee from $914,926 in 2003 to an expected $1,550,000 per employee in FY2006