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Customer Service and Warranty Management

  • Customer Service Requests
    BuildTopia offers functionality designed to give a builder’s service department unprecedented control over service and warranty management with punchlists, walkthroughs, defect analysis and more.

  • Service Order Management
    Easily produce service orders with multiple line items related to a request and collaborate online with trades over fulfillment.

  • Quality Assurance and Defect Analysis
    Track and report on defect information to improve construction quality and proactively implement value engineering for future projects.