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Customer Support Center

The BuildTopia Customer Support Center is available to assist our customers with all inquiries, concerns, or issues regarding our products and services. The hours of operation are Monday through Friday, 8:30am to 5:30pm ET.

Telephone: 1-800-773-0711 (Toll-Free USA)
Email: support@buildtopia.com

BTHelpSystem

BuildTopia features a robust online help system with answers to all of your BuildTopia questions. The BTHelpSystem features descriptions of all functionality, user guides, the latest release notes, and more.

BuildTopia Online Users' Forum

The Online Users' Forum is an online discussion group where BuildTopia users can start business related discussions, seek answers to questions, and share files and best practices. Please email us at support@buildtopia.com to join.

BuildTopia Annual Users' Conference

Every year, BuildTopia hosts an annual Users' Conference for its valued customers. This annual three-day event is comprised of:

  • Keynote speeches from industry experts on the current status and future of the homebuilding industry.
  • Educational breakout sessions, led by fellow Buildtopia customers who are visionaries in their respective areas of real estate development.
  • Mini-Clinics led by BuildTopia employees offering personalized reviews of BuildTopia functionality and your company's system usage and goals.
  • Collaboration on the future of BuildTopia products.
  • Great food and networking opportunities with other BuildTopia customers.